Tax invoices are mailed at the beginning of each year to the owners who are registered on the assessment roll. They are deposited in the Dossier citoyen Voilà! for citizens who have joined the e-tax account or are mailed.

The tax rates are determined annually by the city’s operating budget, which is adopted by the council members during December of the preceding year. If there is a change in the property value assessment, the owner will receive a tax adjustment account during the year.

ACCESS THE CITIZEN FILE (DOSSIER CITOYEN VOILÀ!) BY CLICKING HERE

If you do not receive your invoice within days, please contact the Finance Department at finances@shannon.ca to obtain a copy.

How to register for the online tax account ?

To register for the online tax account, you must link your property to your Voilà! account.

Procedure

  • Go to the Voilà! portal home page;
  • Select the PROPERTY tab;
  • Select ADD A PROPERTY;
  • You must then REGISTER YOUR PROPERTY using your REGISTRY NUMBER or ADDRESS;
  • Following this step, you will need to ADD YOUR 2020 TAX ​​ACCOUNT

See screenshots

2021 taxation dates

When the amount owing is greater than $300, tax payments must be made in four (4) equal instalments.

PRECISIONS CONCERNING THE 2021 TAX ACCOUNT

The Finance Department of the City of Shannon wishes to inform citizens that an unfortunate error occurring when issuing tax bills, sent by mail at the beginning of the month, results in the payment dates indicated on the statement are not the same as those published in the Shannon Express newspaper for December 2020, as well as on the website and municipal calendar.

In order to avoid any confusion or penalty, citizens will be able to pay their tax bill on the latest dates, mentioned above, for each installment without loss of privilege, without interest or penalty.

We invite citizens to take into account the following payment dates:

  • 1st installment March 7 (initially March 9) – Deadline to make payment: March 9;
  • 2nd installment May 6 (initially May 4) – Deadline to make payment: May 6;
  • 3rd installment August 4 (initially August 3) – Deadline to make payment: August 4;
  • 4th installment October 3 (initially October 5) – Deadline to make payment: October 5.

How can you pay your tax bill?

In person

By cheque, cash or debit card at the reception desk located at the entrance of the City Hall. Wearing a mask is mandatory.

By mail

By sending a cheque, payable to the City of Shannon, to 50, Saint-Patrick Street, Shannon, QC, G3S 0A1. On the back of your cheque, enter the registration number shown on your tax bill and attach the corresponding tax slips.

In the mail chute

By depositing your cheque(s), payable to the City of Shannon, in the City Hall mail chute. On the back of your cheque, please enter the registration number shown on your tax bill and attach the corresponding tax slips.

Using the telephone or Internet payment service offered by the following financial institutions :

  • Royal Bank
  • Bank of Montréal
  • National Bank of Canada
  • Scotiabank
  • Caisse populaire Desjardins

Online, using the citizen portal Voilà!

Using the “Paiement des taxes” option in the “Liens utiles” menu.  You will be able to make a pre-authorized payment from your bank account.

What happens if you default on a payment

If you fail to make your payments on the due dates, you will be required to immediately pay the entire annual amount. In addition, interest and a penalty will be added to the outstanding balance.

Download the brochure for additional information (French only)

New owner

When acquiring a property, make sure that the portion of the municipal taxes covering the period before your purchase has been paid by the previous owner as you will become liable for any amounts due. Usually, the municipal tax adjustments between the seller and the buyer are done at the notary’s office.

The city will not issue a new tax bill when a property is sold. It is your responsibility to obtain a copy from the former owner or the city by contacting the Finance Department. The tax bill is only issued once a year and is connected to the property, not the owner.

Tax adjustment

Following a change in the value of a property during the year, a tax adjustment account may be issued. When the total amount exceeds $300, this tax bill is payable in two equal instalments. Otherwise, it is payable in a single payment within 30 days of the date the tax adjustment account is issued.

For more information, contact the Finance Department at 418 844-3778 or by email at finances@shannon.ca.