Reopening of the municipal library
Contactless loan service and by appointment for users

Following government authorization, the City of Shannon is pleased to announce the gradual reopening of the municipal library, which now offers contactless loan services by appointment.

Remember that no access to the shelves and public spaces of the library is allowed until further notice.

Indeed, it will now be possible for users to make document reservations which will allow them to have access to the library catalog and make their choice of books or other documents.

Remember that all orders will be offered online only, no telephone orders will be accepted.

Procedure for reserving a document

When subscribers have made their choice of books, CDs or others via the link to the catalog of documents available via the Biblio Network, they must complete the Reserve a document form (read precision) and then forward it by email to commandebiblio@shannon.ca.

Procedure to reserve a document available at the Shannon municipal library. See the procedure (French only)

IMPORTANT PRECISION

Please note that it is important to DOWNLOAD the form BEFORE completing it. Thereafter, simply save it on your desktop and return it by email to commande@biblioshannon.ca.

Thereafter, always in compliance with the hygiene measures in force, the library staff will prepare the order and will then communicate with the users in order to fix an appointment for picking them up through a car service.

Retrieve a reservation

When picking up, at the time agreed with the attendant, the user will be invited to park their vehicle in the identified parking space that has been allocated to them beforehand. Thereafter, he will just need to open the trunk of his car and ring the doorbell, which is located on the right side of the building, and wait outside for the attendant to open the door for him. showing him his subscriber card.

Once the pickup confirmation has been received, the subscriber will be asked to return to his car so that the library employee can deposit the documents in the trunk of the car.

Return of documents

Subscribers who hold documents at home can return them via the book chute located outside the library, while respecting the distancing instructions if other people are already on the site.

All returned documents will be quarantined for a period of three (3) days. It is only after this deadline that employees will process the return of documents. You will therefore have to plan this time before you can borrow new documents.

The entire municipal library team is happy to find its subscribers. Be assured that every precaution is taken so that the loan of documents is done in a safe manner for both users and library staff.

Further information

1. Regarding  the restrictions and strict measures put in place to ensure the health and safety of our employees and subscribers, we wish to inform you that delays may occur in the preparation of orders.

2. When ordering YOUNG ALBUMS, everything will be done to respect the title requested. If not, we will replace it with a similar book, subject or title.

3. ILL (interlibrary loan) may be more difficult in some cases depending on the situation of other libraries.

4. Loans will be 28 days until further notice and it will be possible to borrow a maximum of 10 documents at a time: 6 books, 2 periodicals, 1 DVD and 1 music CD.

Pick-up service schedule

For the pick-up service, the following schedule will be in effect:

Monday: Closed

Tuesday: 4 p.m. to 7 p.m.

Wednesday: 1 p.m. to 3 p.m.

Thursday: Closed

Friday: 10 a.m. to 12 p.m.

Saturday: Closed

Sunday: Closed

Each subscriber will be contacted for an appointment and will have 15 minutes to pick up their reserved documents.

For more information, or for any question related to the services offered, citizens are invited to contact the library staff by calling 418 844-3778 or by email at commandebiblio@shannon.ca.

* Note that the above-mentioned information may need to change depending on the progress of the situation in connection with the current COVID-19 pandemic.

IMPORTANT NOTICE – LOAN EXTENSION

The Shannon Municipal Library would like to inform its subscribers that due to COVID-19, the BIBLIO CNCA Network announces that the due date for the loan of all documents borrowed from all the libraries of the BIBLIO CNCA Network is scheduled for May 19 is postponed to August 15, 2020.

This applies even if:
– a document is already booked by another subscriber;
– the maximum number of extensions is reached;
– the book was borrowed through the inter-library lending service;
– the book was late as of March 12.

No late fees have been recorded since March 13.

NO ACTION IS REQUIRED

The Shannon Municipal Library, which offers a modern yet warm environment, is a free service for residents of Shannon and the Valcartier Garrison family housing.

As a member, you will have access to an extensive bilingual collection of books, periodicals, compact discs and DVDs for adults and children. You will also have access to various online services including an extensive collection of bilingual eBooks for adults and children. The library also offers Québec periodicals, free access to RBdigital for downloading periodicals in French and English and access to Genealogy Québec where you can conduct bilingual research on your ancestors.

For those who would only like to use the online services, you can subscribe online on the library’s website.

« MUSÉO des musées à emporter ! » allows subscribers to borrow a MUSÉO card that gives a family of two adults and two children under 12 years of age free access to seven museums in the province including three in Québec City. Certain conditions apply.

Several activities are offered throughout the year, including story time for the youngest children. For children aged 6 to 12, two (2) youth reading clubs are offered, one club during the school year and another during the summer, for the fun of reading.

In addition to our own collection, as a member of the BIBLIO CNCA Network, the Shannon Library has access to the collections of more than 800 libraries affiliated with the BIBLIO Network of Québec and the BAnQ (Bibliothèque et Archives nationales du Québec) via interlibrary loans (PEB).

Would you like to subscribe ?

You only need to show proof of residence (driver’s licence or account receipt with your full address or tax account) when you register. Children under 14 must be accompanied by an adult to register.

Fines and other charges

Please remember that the municipal library only accepts cash payments for fines and other fees.

Exhibits

The Shannon Municipal Library offers a variety of historical and artistic exhibits throughout the year.

If you wish to hold an exhibit in our library’s showroom, please contact us. We will be happy to let you know the details.

To learn more about your library and access online services, visit the Shannon Library website.

To consult the upcoming activities. (French)


Contact us

40, Saint-Patrick Street
Shannon (Qc) G3S 1P7

Telephone : 418 844-3778
Email : bibliotheque@shannon.ca

Regular schedule

Monday : Closed
Tuesday : 1:30 to 9 :00 pm
Wednesday : 9:00 to noon – 1:30 to 4:30 pm
Thursday : 9:00 to noon – 1:30 to 4:30 pm – 7:00 to 9:00 pm
Friday : 9:00 to noon
Saturday : 9:30 to 1:00 pm
Sunday : Closed

The library schedule is subject to change throughout the year